The Error Code 0xc00d36c4 mostly occurs if the device does not support the nature that is the category of a particular MP4 file or MP3 file. There are three very common reasons for Error code 0xc00d36c4:

1. The file can be corrupt.

2. The codec can be wrong.

3. The device being used may not support the nature of the format of the particular file.


It is not very difficult to handle an Error Code 0xc00d36c4. You can easily get your file to run, you do not need to know to program for this. The error can be handled with the methods that follow:


How to Fix Error Code 0xc00d36c4 in Windows 10, 8 and 7

Method 1:  Use the VLC Media Player

This is the easiest of all the methods to tackle the Error Code 0xc00d36c4. You just need to download VLC Media Player and then install it in your device. It can be installed on almost any device which has an internet connection.

It is constructed in such a way that it supports many more types of formats of audio and video than any ordinary media player, for example, Groove and Windows Media Player. VLC Media Player also runs faster and rarely hangs.

Step 1 – To do this you need to open the official website for VLC Media Player or the app store you use.

Step 2 – Download VLC Media Player. Installation is simple.

Step 3 – As soon as it will get downloaded, a permit box will pop up on the screen.

Step 4 – You need to give it all the permissions it needs and keep proceeding by clicking next. VLC Media Player will be installed in a jiffy.

Method 2: Fix Codec

If the file does not even play on VLC Media Player than the codec needs to be fixed. Codec helps with changing the strength of data that is maximizing it and minimizing it. It is concerned with programming. Suppose you create an audio file or a video file but it does not run.

This indicates that your code is incorrect. This can be hectic, the easier way is to convert the file. If the file is MP4 then consider changing it into a video file and if it is a video file then change it into MP3. The apps designed for doing this conversion are made in a user-friendly way and thus doing this is not difficult.

Some of the apps that are available for easy conversion on Google Play are – All File Converter by Tech Mania, The File Converter by Smooth Mobile, Audio Video Converter by Great Stuff Apps, and Mp3 Converter by Gardenia Soft tech.

Didn’t get a thing? Still confused about how to make your file run? The following tips and steps will help you out.

Look for a user-friendly app, a reliable application. Most apps have ratings; go for the highest rated one. If you are willing to pay and free conversion is not a concern for you that go for the apps of editor’s choice. Install the app.

Any extra step that you be required to take for the conversion through the app will get displayed on the screen. The app will have an option like upload the file or select the file. Select that option. Search for the file you want to convert. Choose the file for uploading.

The app or the converter will now ask you about the format you want to change your file in. Select the desired option from the list. The conversion process will begin.

The process may take some time depending upon the size of the file. Once the conversion is completed, you can check if the file is running or not.

Method 3: Troubleshoot Windows Media Player

If you use Windows Media Player and do not want to take the trouble of downloading any other media player or converting your file then troubleshoot is what you need. To enable troubleshoot the following steps need to be followed:

Step 1 – Open the search bar of your device.

Step 2 – Look for the option of troubleshooter or search for it.

Step 3 – When you select troubleshooter some more options will be displayed on the screen. Keep scrolling until you find to run the troubleshooter. Select the option.

Step 4 – After selecting the option, few instructions will be displayed on the screen. Carefully follow the instructions.

Step 5 – When the instructions get over, select the finish option. Now, try running the file.

Method 4: Turn of the Copy Protection

The Copy Protection on Windows Media Player should be closed. This helps to prevent the error from occurring in the future. To do this, the steps are listed below:

Step 1 – Open the Windows Media Player on your device.

Step 2 – On the left side of the screen, at the top, you will find an option ‘Organize’. Select the option.

Step 3 – When you fill to select the ‘Organize‘ from the given options, selections ‘Options’ in the next display screen that pops.

Step 4 – Then click on the tab – Rip Music.

Step 5 – Remove the tick from the copy select checkbox.

Step 6 – Then click OK to apply the changes to your Windows Media Player.

Method 5: Change Playback Settings

The other reason why Error Code 0xc00d36c4 appears is because of the playback setting. Malware can cause such changes. Once you change the settings again, the working will come back to normal. This means, that you will be able to play the file. The given steps can be followed to reconfigure the playback setting.

Step 1 – Look for the icon of volume (mostly given on the right side, in the bottom) on the screen and open it.

Step 2 – You will get options 6 options – open volume mixer, spatial sound, playback devices, recording devices, sounds, troubleshoot sound problems. Select – playback devices.

Step 3 – Then click on the speaker option.

Step 4 – Once you click on the speaker option, you will notice the configuration option situated in the dialogue box on the bottom.

Step 5 – This option opens up a new window – the speaker set up window. This box has a list of all the channels of audio that your device can play.

Step 6 – Now, you need to test the audio channels. Each audio channel must be checked to figure out the one which is causing the error. The audio channel causing the error will display the message of not being able to play the file on the screen.

Step 7 – Once you are done checking all the audio channels. Click on the next option given in the bottom to proceed.

Step 8 – If you have figured out which speaker channel was causing the error you can deselect them.

After finishing all the steps, run your file to ensure that the Error Code 0xc00d36c4 has been dealt with.

Few More Useful Tips

These tips are those which can help you with the methods mentioned above in this article.

1. In case it is the codec of your file which has the fault but you do not know how to rewrite or edit it then the K Lite Codec Pack software can save you. This software has pre-installed codes to enable the file to play.

If the pre-installed codecs do not work than the software itself fixes it and runs the file. This is also useful when you do not wish your file to get converted in any other format like MP3 from MP4.

2. Sometimes files do not play because they are designed to run only in the internal memory. Change the location of the file from that of external to internal. You can either cut and paste or copy and paste, entirely your choice.

3. If you are a Windows user, then you can consider copying the file in Windows Music Library. This can be found in the folder of users. These folders come under the primary Local Disk C and Loca Disk D disks. This method is also efficient in getting your file to run.

4. We all turn off our mobile phones and turn them on whenever they start malfunctioning. This is the most basic method we use.

Similarly, Windows Media Player can be uninstalled and then again installed. The file may not be playing not because something was wrong in it but because something can be wrong in the media player.

5. Using local computer software is also harmful. This will not only interrupt playing your files but other works on which we rely on computers too.

It is advised to switch to authentic Microsoft software. Microsoft is used by almost all people using laptops and computers. It is highly reliable and keeps updating itself with the need of the time.

6. Checking if the file is corrupt or not is also an easy way to find out why the code appeared in the first place. Corruption can be checked manually but if you do not know how to do it then different tools are available to check the corruption of a file for you. One of those tools is Reg Cure Pro.

Similar Posts:


This Error Code 0xc00d36c4 is indeed troublesome. If you need your video or music file for any event to consider a test play before on the device you will be using for the event before the event. But in case the error still appears, which can ruin the show, use these simple and quick tips.

You might even end up earning a good reputation for knowing how to deal with these types of errors. The methods to deal with Error Code 0xc00d36c4 are easier than many other computer codes. I am sure you must have had realized this as well after going through the methods.

Some of them may appear a little difficult but you will know that they are as simple as other methods when you will try them. Now, you also know the causes of the Error Code 0xc00d36c4. I hope that you can make your file run now.