Android is one of the most popular Operating System known for its variety of features and applications. Like any other Operating System, Android has its own set of problems. One of the most common issues is Android.Process.Media Has Stopped error. It is a common issue that occurs anytime and is caused mainly because of two applications Download Manager and Media Storage. has stopped error

How to Fix has stopped Error

If you are facing the has stopped error, you need not worry we have several methods to solve has stopped error. Before you take any support from the technician go through this article and use the following methods mentioned below to solve the has stopped error:

Method 1: Clear Cache and Data

Clearing cache and data of applications is one of the essential solutions for a lot of problems and errors.

Here are the following steps, you will need to know to clear cache and data :

Step 1 – Go to SettingsApplicationsManage Applications and make sure to look under the ‘all’ tab.

Step 2 – Now look for Google Service Framework and tap on it to clear cache and data for this one.

Step 3 – After doing that, scroll down to search for Google Play. Now tap on it to clear its cache and data too.

Step 4: Now go back to the app settings and choose Google Service Framework and tap on force stop to clear cache again and confirm it by clicking OK.

Step 5: Now, open Google Play from your app drawer, and when shows error clicks on OK.

Step 6: Once you are done with clearing the cache, restart your phone.

After that, open Google Service Framework and check whether the problem has resolved and, if not, then continue with the next methods.

Method 2: Resetting App Preference

 For resetting the app preferences follow the simple steps:

Step 1 – open your Setting at your Android device.

Step 2 – Search for Application Manager or Apps. As every phone differs, the name can be different.

Step 3 – Now, different applications will be listed in front of you. Without doing anything, look for the menu (many phones have it on the upper right side while some may find it after clicking the menu button on their phones).

Step 4 – Now, you will see an option Reset App Preference. Simply click on it for resetting.

If this helps you, its good and if it’s still showing the has stopped error carry on with the other methods.

Method 3: Clearing Contacts and Contact Storage

Performing this method might delete your contacts, so please make sure to have a backup before proceeding. Many people face this problem because they have to sync their contacts with Google.

However, it seems like nothing affects the phone, and the error message pops up. So follow the simple steps given below :

Step 1 – Go to the Settings of your phone.

Step 2 – Enter the App Settings section and tap on installed apps.

Step 3 – Now, click on the three dots menu icon on the top right corner and select Show All Apps.

Step 4 – Now search for Contacts from the list and click on it.

Step 5 – Now search for Contact Storage and click on it.

Step 6 – Now tap on both Clear Data and Clear Cache.

Step 7 – Follow the above-mentioned steps for Contact and Dialer App also.

Method 4: Disabling the Media Storage

If the error persists, clear the cache and data for Media Storage as well. Also, Force Stop or Disable it. Below are the steps to be followed:

Step 1 – Open your phone Setting.

Step 2 – Find the “Application Manager” or “Apps”. As various phones vary, the name can always be different.

Step 3 – After this, search for the options show system on the top right corner and tap on it.this will help you to find the app easily as it is not already visible in the application list.

Step 4 – Now search for the Media Storage Application from the list and click on it.

Step 5 – Disable it entirely by clicking Disable.

Method 5: Check Google Sync and Media Storage Settings

Before going for this method, do ensure that you take a full backup of pictures or images. Performing this method would delete your pictures.

Step 1 – Stop Google synchronization. To do so, go to the SettingsAccounts and Personal Google Sync.

Step 2 – Uncheck all the sync options from your Google account.

Step 3 – Disable and clear all of the Media Storage Data. For this, go to Settings Apps > All Apps.

Step 4 – Find the Media Storage → Clear Data → Disable.

Step 5 – Using the same method, disable and clear the Download Manager Data.

Steps 6 – After this, turn off your device and turn it on again after some time.

Steps 7 – After doing this, the popup message should not appear.

Now to ensure that your Android Device does the same work as before, enable the Download Manager and Google Sync again.

To enable the Google sync, Download Manager and Media Storage settings again, you may follow the steps given below:

Step 1: Go to your Device Settings.

Step 2: Go to the App Settings section.

Step 3: Enable Google sync, Download Manager and Media Storage.

Step 4: Go back to the settings and navigate to Account → Sync.

Step 5: Click on Google and turn on the Sync for your Google Account.

Step 6: Restart your Android device.

Now check if you can resolve has stopped showing the error.

Also Read:


We believe that the above-mentioned methods will surely help you to resolve your problem, and the has stopped error will be removed. This is a small issue that can be easily fixed if you try the above methods.

If all the above method fails, resetting your device with Factory Data Reset will surely resolve all the errors displayed on your phone.