A PS4 user, especially one who is game sharing, may start getting an error message about the application suspending itself whenever he plays a paid game.
Free games/apps (including YouTube) have reportedly been affected in some instances. The following types of messages are typically displayed:
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Method 1: Connect The PS4 To The Internet And Run A Speed Test.
The PS4’s inability to maintain a constant connection to its servers, which leads to the error message of the Programme stopping in 15 minutes, may be the result of a brief problem in the PS4’s communication modules.
Here, checking the PlayStation 4’s Internet connection can get rid of the hiccup and fix the issue. Check that the PSN servers are online before continuing.
Step 1: Select Network from the PS4’s Settings menu.
Step 2: Here, you should select the Test Internet Connection option.
Step 3: Then, after the test is finished, you can see if the application problem that caused it to freeze has been fixed. Verify if the PS4’s reported network speeds and settings are consistent with the ISP’s advertised speeds. When something is wrong, it’s best to get in touch with your Internet service provider (ISP).
Method 2: The PlayStation 4 Must Be Reactivated.
The programme will be suspended in 15 minutes error on PS4 could be caused by a momentary glitch, and relaunching the offending game or restarting the PS4 could fix the issue.
Step 1: First, you can disregard the warning and keep using the programme or game as usual (if possible).
Step 2: Verify that you have not done anything wrong and that the app/game continues to function normally. If this is the case, you may have experienced a momentary interruption in your Internet connection, and should check the PS4’s network settings (discussed later).
Step 3: If the problem still continues after doing so, try closing the app/game completely and starting it back up again.
Step 4: If it doesn’t work, try turning off and then back on your PS4 to see if that helps.
Method 3: PS4 Licenses Should Be Restored
Restoring licences on the PS4 will disable the “suspending in 15 minutes” notice that appears when the console is unable to validate your licence for the game or app.
Step 1: To access your PS4’s account management, go to Settings.
Step 2: Click the Restore Licenses button after you’ve made your selection.
Step 3: The next step is to wait for the restore to finish (typically 1–2 minutes), and then to click OK.
Step 4: Now, see whether any “the application will be suspended in 15 minutes” warnings still appear on the PS4.
Method 4: Sign in Again To Your PS4
The following application will be suspended in 15 minutes because of a brief PS4 bug; logging out and back in again may fix the issue.
Step 1: Users should always save their progress before checking out, but this is especially important if they were using a game sharing service.
Step 2: Access Account Management by going to Settings on your PS4.
Step 3: To log out, go to the sign-out page and click the sign-out button twice. If you see a warning that your game data is about to be erased, save your progress to a USB drive immediately.
Step 4: Please log back into your PS4 and verify that the application suspension prompt has disappeared.
Method 5: Change The PS4’s DNS Settings.
The PS4’s inability to validate its licencing status at the moment of the drop in Internet connection can cause the application halting issue if your network’s DNS is slow to supply the necessary addresses when required.
In such a case, changing the PS4’s DNS settings to a different DNS server (like Google’s) could be the answer to the issue.
Step 1: Select Network from the PS4’s Settings menu.
Step 2: Select the network type and then click Set Up Internet Connection (Wi-Fi or LAN).
Step 3: The next step is to go to Custom and choose Automatic under IP Address Settings.
Step 4: Choose “Do Not Specify” from the DHCP Hostname drop-down selection afterwards.
Step 5: After that, select Manual from the DNS Setting menu and then enter the following information:
Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4
Step 6: Set the MTU to Automatic and proceed by clicking Next.
Step 7: Put the Proxy Server on the “Do Not Use” setting, and then click the “Test Internet Connection” button.
Step 8: After that, see if the PS4’s app suspension issue has been fixed.
