If your PC or console’s operating system is too old, the Astro A10 microphone may not function. In addition, the Astro A10’s performance may suffer if it is not designated as the system’s primary microphone.
Problems occur when a user tries to utilise the microphone on an Astro A10 headset but receives no audio. Some users may find that their system or console does not pick up their headset.
Method 1: You Should Restart Your Console/Computer
Your console or system’s communication or application components may be temporarily malfunctioning, which would explain the microphone problem you’re experiencing.
It’s possible that if you restart your device or computer, the hiccup may disappear and you’ll be back up and running normally. To clarify, let’s talk about how a PS4 is made.
- Stop everything you’re doing on the PS4 and go to the Quick Menu.
- Click the Power menu item now (in the left pane of the window).
- Next, choose PS4 Power Off (in the right pane of the window).
- Disconnect the console from the power source and let it sit for three minutes.
- After that, reconnect the power and turn on the PlayStation 4.
- Currently, we need to see if the Astro A10 microphone is functioning properly.
Method 2: Get the Most Recent Version of Your Device’s Operating System.
Your console’s operating system receives consistent updates that fix bugs and offer new functionality. The mic problem might occur because of incompatibilities between system modules and software programmes that are only exacerbated by using an out-of-date operating system.
As such, it’s possible that upgrading to the most recent version of your device’s operating system will fix the microphone issue. Here, we’ll walk you through the steps of using a Windows PC to help clear things up.
- Make sure you’re running the most recent versions of Windows and your drivers.
- After the reboot, test the A10 microphone to make sure it is functioning properly.
Method 3: Make Astro A10 Your System’s Default Microphone.
You may notice that your console’s or system’s default microphone is being used by multiple applications. The mic problem could occur if your computer uses a microphone other than the Astro A10.
There’s a chance that if you make the Astro A10 your default microphone it will fix the issue you’re having. Here, for the sake of explanation, we will use a Windows computer to walk you through the steps.
- To open the Run dialogue, press the Windows key plus R.
- Enter Control.exe now to continue.
- The next step is to launch the Hardware and Sound settings.
- Select Sound, and then in the new window that appears, select the Recording tab.
- Set the Astro A10 as the default device by right-clicking it and selecting the option from the menu that appears.
- A right-click on the empty area of the Recording tab (in the sound options window) will reveal a menu; from there, select Show Disabled Devices; this will bring up the Astro device.
- Select “Enable” from the context menu after right-clicking the Astro A10.
- Check if the microphone problem still exists after you’ve repeated step 5.