Cancelling a gym membership can sometimes be a daunting task. Planet Fitness, like many other gym chains, has its specific policies and procedures for membership cancellation.

This detailed guide will break down the steps to cancel your Planet Fitness membership, address fees involved, discuss online cancellation methods, explore how to cancel without visiting in-person, and understand cancellation via the Planet Fitness app.

Further, we’ll touch upon Planet Fitness customer service, provide their contact phone number, and tackle some frequently asked questions.

Cancel Planet Fitness Membership


How to Cancel Planet Fitness Membership?

As of my last update in September 2021, Planet Fitness requires a written notice for cancellation. This could mean writing a letter or going in person to your home club to fill out a cancellation form.

However, if you have a monthly membership and you’ve been a member for more than a month, you can cancel with a quick visit to your home club.

The Cancellation Letter

To cancel your Planet Fitness membership, you need to write a letter stating your request to cancel the membership.

This should include your name, date of birth, membership ID, the club location where you signed up, and the date you want the cancellation to take effect. Be sure to sign the letter. Send the letter via certified mail to ensure it reaches the right hands.

Planet Fitness Cancellation Fee

Cancellation fees depend on the type of membership you have. If you have a month-to-month membership, there is no cancellation fee.

However, if you have a 12-month commitment and want to cancel before the end of your contract, you’ll be charged a fee that’s typically around $58.

Cancelling Planet Fitness Membership Online

As of the last update, Planet Fitness doesn’t allow online membership cancellation. It’s always recommended to check their official website for any recent changes to this policy.

Cancelling Planet Fitness Membership Without Going In

If you’re unable to visit your home club in person, you can send a cancellation letter via certified mail. Make sure to request a return receipt, so you have proof of delivery.

Cancelling Planet Fitness Membership on the App

Similar to online cancellation, as of the latest information, Planet Fitness doesn’t support membership cancellation via its app. Please refer to their official website or app for the most recent updates.

Planet Fitness Customer Service

Planet Fitness customer service is always there to assist you. For queries or concerns regarding membership cancellation, you can reach out to them via the phone number provided on their official website or your membership agreement.

Why Can’t I Cancel My Planet Fitness Membership?

One of the main reasons you may face difficulty in cancelling your membership could be related to the terms of your agreement.

For example, if you have a 12-month commitment, you’re obligated to fulfill that term before cancelling. Always make sure you understand the terms and conditions before signing up.

How Do I Write a Letter to Cancel My Planet Fitness Membership?

When writing a cancellation letter to Planet Fitness, include the following details:

  1. Your full name as it appears on the membership agreement
  2. Your date of birth
  3. Your membership ID
  4. The club location where you signed up
  5. The date you wish the cancellation to take effect
  6. Your signature

Make sure to send it through certified mail.

Planet Fitness Cancellation on Reddit

Forums like Reddit can provide firsthand experiences and advice on cancelling a Planet Fitness membership. You can find threads discussing cancellation fees, the process, and tips on ensuring a smooth cancellation.

In conclusion

Cancelling your Planet Fitness membership involves certain steps and may include fees depending on your membership type. It’s always advisable to be fully aware of the terms of your membership agreement.

For the most accurate and current information, always refer to the official Planet Fitness website or directly contact their customer service.