The Internet is the solution to all your problems. All you need is a good network, an internet browser to type the domain name of the website, and you’re good to go. However, sometimes you may come across the error ERR_NAME_NOT_RESOLVED on Google Chrome that means that the domain name cannot be resolved. Therefore, you cannot access the website you wish to use.


A domain name helps to identify the computers on the Internet. Technically, a domain name shows the numerical IP address of the page, handled by the DNS (Domain Name System) servers. The DNS servers automatically translate the domain name into the IP Address. This entire process is called Domain Name Resolution.

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When you see the error message ERR_NAME_NOT_RESOLVED, it simply means that Google Chrome was unable to find the IP Address for the domain name you typed. It should be noted that this error can occur on other browsers as well, but the error message will be different for different browsers.

Causes of the ERR_NAME_NOT_RESOLVED Error

As discussed earlier, this error occurs due to the trouble with the DNS address. There are various reasons due to which the DNS address can be blocked and therefore, you are unable to access the webpage like:

  1. Defective Security System
  2. Malware or Viruses
  3. Router Problems etc.

But, the most common of all is the DNS server is unavailable. You must be thinking, what does it mean? In simple terms, there is no entry for the domain name in your browser Cache or Operating System’s DNS Cache. For instance, this error can occur when the IP Address of the web page has been shifted or changed.

How to Fix ERR_NAME_NOT_RESOLVED on Google Chrome

There is not a single solution for the ERR_NAME_NOT_RESOLVED error message on Google Chrome. Hence, we have listed the seven best solutions to resolve this issue and ease your troubles real quick:

Solution 1: Clean your Browser Cookies

Cookies are the files created by the sites you visit to enhance your browsing experience by saving vital information. But these cookies can be the reason that your DNS is blocked. So, what can you do? Follow the simple procedure step by step listed below:

Step 1: First, Go to Google Chrome and type chrome://settings/clearBrowserData in the address bar.

Step 2: Press Enter. You’ll see a tab with Clear Browsing History as the title.

Step 3: Uncheck all the boxes except Cookies and other site and plugin data.

Step 4: Finally, Click on Clear Browsing Data.

All the cookies have been deleted now. Try typing the domain name again and see if the issue is fixed. If it persists, try the other methods given below.

Solution 2: Flush and Renew DNS

Flush and Renew DNS is one of the simplest yet useful solutions to resolve ERR_NAME_NOT_RESOLVED error. All you have to do is follow the steps given below to see the results:

Step 1: Type cmd in the Windows search box.

Step 2: Right-click on the Command Prompt and then click on Run as Administrator.

Step 3: Now, type the following lines and press Enter after each line. Wait for the completion of the process and then type the second line.

ipconfig /flushdns
ipconfig /renew
ipconfig /registerdns

Step 4: Close the Command Prompt and restart your computer.

Solution 3: Change your DNS Address to Google Public DNS

Changing the DNS Address to Google Open DNS Server might fix the issues. Below mentioned are the steps:

Step 1: Press Windows key and R together.

Step 2: Type control and press Enter.

Step 3: In Control Panel, click on Network and Internet à Network and Sharing Center.

Step 4: On the left side, Click on the Change Adapter Settings.

Step 5: Right-click on your Internet connection and select Properties.

Step 6: Check the Internet Protocol Version 4 (TCP/IPv4) box and then click on Properties.

Step 7: In the Internet Protocol Version 4 (TCP/IPv4) Properties tab, select the following DNS Server Address.

Step 8: Enter for Preferred DNS Server and for Alternate DNS Server.

Step 9: Click on OK and see if the ERR_NAME_NOT_RESOLVED issue is resolved.

Solution 4: Check Your Firewall and Security Software

One of the possible causes of the ERR_NAME_NOT_RESOLVED error on Google Chrome is your firewall and security settings. At times, they do not allow the browser to access the webpage like you had wished to. So, what can you do? There is a simple two-step procedure to solve the issue quickly:

Step 1: Open your Security Software or Firewall Settings.

Step 2: Unblock Google Chrome and your internet connection or disable the firewall. Now, retry the domain name and see if the issue persists.

Solution 5: Power Cycle Your Router

A router allows all your wired and wireless connections to use the internet connection at once. Undoubtedly, the router can be the cause of the ERR_NAME_NOT_RESOLVED error on Google Chrome. Therefore, it is necessary to power cycle your router in case there is a problem.

Basically, power cycling is switching off your router and removing all the wires and then restarting after a few minutes. Follow the simple steps to see if this solves your problem:

Step 1: Switch off your router altogether and remove the Cable wire.

Step 2: Leave it for nearly 3-4 minutes.

Step 3: At last, plugin the wire back and switch on the router.

Note: It is advisable to contact the router device manufacturer to assist you as they can help better.

Solution 6: Reset the Winsock Catalog

If none of the above methods solved the problem, this method might solve the issue. All the windows users should go to the interface and system application Winsock. Winsock manages the Windows access to network services, mainly TCP/IP, and requests for other internet applications.

This feature of Winsock can cause the ERR_NAME_NOT_RESOLVED error on Google Chrome and prevent the webpage from loading. The following are the steps to reset the Winsock Catalog that can solve the issue:

Step 1: Go to the search bar and type cmd.

Step 2: Right-click the Command Prompt and select Run as Administrator.

Step 3: In the command prompt, type netsh winsock reset.

Step 4: At last, press Enter. The system will start resetting the Winsock. Once it is over, try opening the webpage.

Solution 7: Disable Chrome Predictions

Google Chrome introduced feature prediction to improve the user’s browsing experience. It collects the information related to the links from the current open websites to improve the load times. However, everything has its pros and cons. This Chrome prediction feature can cause ERR_NAME_NOT_RESOLVED error. Therefore, it becomes necessary to disable the chrome predictions by following the below-mentioned steps:

Step 1: Open Google Chrome.

Step 2: On the above right corner, click on the three dots and select Settings.

Step 3: Scroll down and click on the Advanced Settings.

Step 4: Under Privacy and Security, move the slider to the left for Preload pages for faster browsing and searching.

Step 5: Retry the domain name.

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We hope that one of the above-mentioned methods works for you, and you can remove the error ERR_NAME_NOT_RESOLVED on Google Chrome. However, if none of the methods proves fruitful for you, you should check your system for malware and viruses to change the browser history and prevent the webpage from loading.