If you try to enter the Google Store, add things to your shopping basket, or complete your purchase (after waiting for hours), you will see the error code. The fact that the consumer may be able to access the checkout page after refreshing it owing to error number R013 is frustrating.

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Method 1: Connectivity to the Internet that actually works

Make sure your Internet connection is up and running smoothly first. If you want to use Google, you better have a fast internet connection because the company’s servers will be flooded.

Error Code: R013

If you suspect that your network speed is subpar, you can always try using a different network, such as a mobile hotspot.

Method 2: The Google Shopping Page Must Be Reloaded Constantly.

You can also try refreshing or reloading the Google Store page, as there may be a brief lull in traffic that will allow the Google Store servers to catch up and reveal the sneak peek.

Method 3: Press the Buy Now Button Over and Over Again

If you’ve made it to the checkout page but are met with the error number r013 instead, keep trying to complete your purchase nevertheless. When checking out through the Google Store, you may need to re-add the product (like Google Pixel) to your shopping basket.

Method 4: Use a Different Web Browser and See If That Helps

Error r013 may also occur if your browser’s communication speed and/or protocols are too slow for the website. This is where switching to a different browser could help fix the problem.

Step 1: Put something in your shopping basket without going through with the purchase or closing the tab.

Step 2: Then, use your machine or gadget to load a different web browser (if not present, you may install another one). To work around an issue in a Chromium-based browser (like Edge or Chrome), you can switch to a non-Chromium-based browser (like Firefox), and vice versa.

Step 3: Go ahead and enter your credentials into the Google Store website (the same account used earlier).

Step 4: The next step is to double-check that the required items are in fact included in the shopping basket. You can continue with the checkout and see if the problem still exists.

Step 5: You can proceed with the transaction by adding things to your cart if they are not already there.

Step 6: The next step is to go through checkout and see if the order was successfully placed without the r013 problem.

Step 7: If that doesn’t work, you can try to get around the r013 issue by doing what we just went through in a private or incognito window of your browser. See whether the R013 problem disappears by switching to the desktop version of your browser if you’re using a mobile device.

Method 5: Shop in Non-Traditional Venues

If you are still unable to get around the r013 issue on the Google Store, you can try pre-ordering or shopping at a another retailer who may also be selling Google products (like the Pixel). Some options you can consider are listed below.

  • Online Shopping at Amazon.com
  • A Google Fi App or Store (This store differs from the Google Store).
  • A+ Quality Products at the Best Prices
  • Verizon (Verizon may prefer business consumers over ordinary customers) (Verizon may prioritise business consumers over regular customers).

Each option comes with its own set of benefits and drawbacks. You can select the Google product that meets your needs and then either place an order or a pre-order.