A factory reset, also known as Powerwash in Chromebook terminology, can help you resolve any software glitches, prepare your device for a new user, or restore it to its original settings.

This step-by-step guide will explain how to factory reset a Chromebook, including without logging in, without a password, and when frozen, along with how long it takes to complete the process.

How To Factory Reset a Chromebook


How to Factory Reset a Chromebook

Follow the steps below to factory reset your Chromebook:

  1. Open Settings: Start by clicking on your account photo, then click on the Settings icon (shaped like a gear).
  2. Navigate to Advanced Settings: Scroll down to the bottom and click on ‘Advanced.’
  3. Click on Reset Settings: Scroll down again until you see ‘Reset settings,’ then click on ‘Powerwash’ and finally on ‘Restart.’

Your Chromebook will restart and you’ll see a dialog box for the Powerwash. Click on ‘Continue’ to start the factory reset process.

How to Factory Reset Without Logging In

If you can’t log in, you can still factory reset your Chromebook using the following steps:

  1. Open the Login Screen: Begin at the login screen.
  2. Press Shortcut Keys: Press ‘Ctrl + Alt + Shift + R’ simultaneously.
  3. Click on Restart: Click on the ‘Restart’ button that pops up in the bottom right.
  4. Powerwash Your Chromebook: After the Chromebook restarts, select ‘Powerwash’ or ‘Reset’ and then ‘Continue.’

How to Factory Reset Without a Password

If you forgot your password, you can reset your Chromebook from the login screen following the same steps mentioned in the ‘Without Logging In’ section above.

How to Factory Reset When Frozen

If your Chromebook is frozen or unresponsive, you can perform a hard reset before doing the factory reset:

  1. Perform a Hard Reset: Hold down the ‘Refresh’ button and tap the ‘Power’ button. Once the Chromebook restarts, follow the steps mentioned in the ‘Without Logging In’ section above.
  2. Powerwash Your Chromebook: After the Chromebook restarts, select ‘Powerwash’ or ‘Reset’ and then ‘Continue.’

How Long Does It Take to Factory Reset a Chromebook?

The process of resetting a Chromebook to its factory settings usually takes about 5-10 minutes. However, the duration can vary based on the device’s model and specifications.

After the reset, you’ll need to set up your Chromebook again, which may take additional time.

In conclusion, factory resetting a Chromebook is a straightforward process that can solve many issues and prepare the device for a new user.

Understanding these methods can help you troubleshoot problems more efficiently and maintain your Chromebook’s optimal performance.