Text messages and calling systems have become a part of our lives. We cannot think of spending a single day without texting or calling our friends, family, colleagues etc. It has become so much handy that it just take a fraction of second to communicate our messages from one place to another.

There are so many applications available on the internet that allows users to make use of this brilliant technology. One such application that is very popular among this generation kids and youngsters is Verizon’s “Message+” application. It provides the coolest user interface and navigation system to its users.


Although being on the top when it comes to most used text application, the application has inhabited certain glitches over a period of time. Some of the users have reported that the application keeps on stopping when they try accessing it. This problem majorly arises due to cache problem and software issues.

If you’re also a user of Message+ looking for the ways to troubleshoot all the glitches arising into the application, then you’re at a right place. Under this article we’ll be giving solutions for the crash issues arising on your Message+ application.

How To Fix Message+ Keeps Stopping? 

Although in almost 90% of the cases the issue gets resolved by simply restarting the application. However if the problem still persists, here are the following methods to deal with the issue.

1. Clear Cache and Data

Mostly the problem gets resolved if you try clearing the cache files and data. These files slows the processing of the application and hence it starts displaying the message of application not responding. Hence in order to clear the cache and data follow the steps provided below.

Step 1: First go to the “Settings” of your Android device. Search for “App”. Depending on the device you own, many of them shows “Application Manager”. From here search and open “Message+” which is available on the list of installed application in your device.

Step 2: Once it opens, go to “Storage”. Once Storage opens, go to “Clear cache”. Tap on “Yes” to confirm the action. Next go to the “Clear Data” option and tap again to confirm the action.

Step 3: Once done with this, go back to “Apps” and choose “Google Play Store”. Select the “Storage” option. As it opens, click on the “Clear cache” and “Clear Data”.

Once you’re done with the above processes, restart your device. You need to put your credentials again onto the application, so make sure you remember it beforehand. After that launch the application and check whether the issue is resolved or not.

2. Update The App And System Software

There is also a possibility that using older version of the application causes the issue of Message+ not working. Hence there is a need of frequent check and updating the system and application if you find difficulty in loading the application. In order to update the application and system follow the processes provided,

Update message+

Open the Play Store of your device. Search and find Message+ or Verizon messaging. Open the application on a new window and tap on “Update”. Once the application is updated launch it and see whether the issue is resolved or not.

Update system software

Step 1: Go to “Settings” of the Android device. Scroll through the page and search for “About Phone”

Step 2: Select on the “Software Update” option. Click on the “Download and Install” software update.

Wait for a while until the device download all the pending updates. Once the installation is successful, launch the application for checking the improvements made so far on the application.

3. Reinstall Message+

Step 1: Go to “Settings”. Search for Application Manager. Search for “Message+” application.

Step 2: Tap on the “uninstall” option. Click on “Yes” to continue. Go to “Play Store”. Search and get “Message+” installed onto your device.

This method is widely used by the users in order to remove bugs and other glitches that hinders the application.

4. Wipe Cache Partition

Mostly the troubleshootinggets done by second process. But if the problem still remains in the system, then another way of dealing with it is by wiping the cache partition. In order to wipe the cache partition you need to follow the provided instructions given below:

Step 1: Start the process by turning off your Android device. You need to hold your device “Power” button for a while and tap on “Power Off”. Once done with this, you need to carry the operation, press Volume Up + Volume Down + Power button together.

Step 2: If you have an Android device with a Bixby button, you need to press on the Volume Up + Bixby + Power button to carry out the procedure. By using the volume keys you can navigate the “Recovery Mode” from the menu option. Look for the Wipe cache partition on the menu and press the power button to select it.

Step 3: The process of clearing the cache start. Wait for a while and the cache partition gets cleared on your system. A successful message will get displayed when the process is over. Once it is successfully done, you need to navigate and go to Reboot, from here press the power button to restart your device.

Once the device gets successfully restart, launch the Message+ application and look whether the issue is resolved or not. You may also prefer contacting the support team of the application. This majorly helps during that time when the issue is associated with the application and not with your device.

5. Factory Reset Your Android Device

This method deletes all the data including apps, media, chats from the internal storage. Hence if you’re thinking of proceeding to this method, it is advised to create a backup for your data. To enable the process, follow the given instructions

Reset Settings Only

Step 1: Go to Settings. Tap on General Management.

Step 2: Once the new page open, click on the “Reset Settings”. This will notdelete any data or media storage but will reset the device to its default settings.

Factory data reset

Step 1: Go to the “Settings” of your device. Tap on General management. Select the reset.

Step 2: Once a new window opens, tap on factory reset.  Click on reset and enter your password. Click on Delete all.

There are many reasons why the application stops working effectively. But fortunately the problem is solved when you clear all the cache files and data. This helps in removing bugs if found any and helps in speeding and smooth running of application onto the device.


These were some of the popular ways to deal with the issues that arises in the message+ application. Although the trouble does not majorly comes in any device without any reason, but if it arises it can be easily resolved by following a few steps.

If you want to avoid the problems coming up in your device, it is always advised to get a timely update and cache cleaning done onto your device. If you’re regular in it then there is zero possibility that such issue will again arise in your system. But by chance it comes, then by following these steps provided will effectively solve the issue.