Since Sony released their next-gen console, several players have complained that their PS5 DualSense controller won’t charge. Numerous gamers have mentioned this issue on the official community forum, making it one of the most widespread ones.

Users have reported that their PlayStation 5 consoles either don’t charge at all when they plug them into an electrical outlet or only charge partially.

PS5 Controller Not Charging

Contents

Method 1: Verify PS5 Sleep Mode Status

Users who claim to have tried everything to no avail often find that connecting a USB cord to their PS4 while it’s in standby mode is the culprit. When charging your PS5 DualSense Controller, make sure it is not in standby.

To turn off sleep mode, do the following:

Step 1: Settings may be accessed from the PS5 dashboard by moving the cursor to the top right.

Step 2: Go to the Settings menu, and then select the System sub-menu.

Step 3: Next, select Power Saving from the left side of the System sub-menu.

Step 4: Select the Power Saving menu, and then select the Set Time Until PS5 Enters Rest mode option from the submenu that appears on the right.

Step 5: Next, in Set Time Until PS5 Enters Rest Mode, choose the Don’t Put in Rest Mode option for both the During Media Playback and While Playing Games drop-down menus.

Step 6: You can test if the issue has been resolved by returning to the previous menu and saving your modifications before plugging in your controller to charge.

Method 2: Examine the Power Input Jack

If you’re using a working charging cable and are still having problems, the PS5’s charging port may be at fault. The PS5 may refuse to charge if dust or dirt has settled within the charging port; if this happens, use the steps below to clean it.

Step 1: The first thing you should do is attempt cleaning the charging port with a clean cotton cloth or compressed air. Don’t try to tidy the plot by placing anything inside of it. That can put a serious dent on your billing strategy.

Step 2: After you’ve finished cleaning the plot, plug your PS5 in for a charge to see whether the problem persists. However, if you continue to have problems charging, you should swap out the old charging port with a new one.

Step 3: Both the PlayStation 5 website and PlayStation 5 service centres should have this.

Once you’ve finished, check to see if your PS5 is receiving a proper charge. If it is, then you can move on to the following step.

Method 3: Charge PS5 at the Dedicated Charging Station

Using a PS5 charging station is the quickest and most convenient way to recharge your DualSense Controller for use with the PS5. A charging cable or wire is not needed to charge a PS5 while using a charging station.

If your PlayStation 3 has been having trouble charging, this is the solution. Nonetheless, if this doesn’t work either, try the next most viable option.

Method 4: Firmware Update Required for PS5

You can try updating the PS5 system software if you have a spare controller handy. Through this method, your firmware will be immediately updated.

To do this, please refer to the following instructions:

Step 1: To begin, guarantee a proper internet connection for your PS5 DualSense Controller.

Step 2: Select “Settings” from the menu.

Step 3: Then, select System Software from the System menu.

Step 4: After that, select System Software Update and Settings from the menu. Then, hit the Update the System Software button.

Allow some time for the system to check for updates. Your computer will upgrade itself to the most recent version if one is available. Don’t turn off your PS5 while it’s upgrading.

Method 5: PC-Based PS5 Controller Charging

Many players resort to the temporary solution of charging their PS5 using a computer or laptop. They state that it has been really helpful to them.

The PS5 controller may be checked for appropriate charging by connecting the system to a computer through a USB-C port. The solution is only short-term, but it is completely secure.