Although many players like the opportunity to let their creativity run wild in The Sims 4, several have complained about the game becoming stuck on the loading screen.

Some players have reported that after installing add-ons or mods, the loading time for the game increased significantly.

However, some players have complained that following an update, the game becomes unresponsive while picking a family and beginning a game.


Method 1: Primitive Methods of Problem Solving

Sims 4 Stuck On Loading Screen

Sometimes people can get by with a fast solution before diving into the remedies. If you’re having trouble getting the game to run, it’s best to start with the most fundamental workarounds.

  1. Whenever you encounter an error, save your game, exit, and reload it. Test to see whether the issue persists after reloading the game.
  2. If the Sims 4 won’t load, or if you get stuck on the loading screen, check your internet connection. Even when wired connections are stable, WiFi can occasionally hiccup or become erratic. To determine whether or not the issue is associated with your internet connection, you can try connecting through a wired connection or switching to a different network connection.

Method 2: Update the Sims 4

It turns out that fixing your Sim 4 is part of the solution. Repairing the Sim 4 files has been reported to fix the issue for many players, as doing so restores the game’s good setup and restores any corrupted files that may have been present in the game’s structure and caused it to crash or become stuck on the loading screen.

Here are the instructions on how to achieve that.

  1. Launch Origin, then go to the “My Games” section.
  2. Find Sims 4, right-click it, and select Repair from the menu that appears.
  3. Proceed with the repair by following the on-screen prompts.

Wait for the repair process to finish (it could take 30 minutes), and then reboot your computer to see if the error has been resolved and Sims 4 can be started.

Method 3: Throw Away All Files Saved From the Original Source

If it doesn’t work, clearing the Origin cache in Windows is your next best bet. The cache is a collection of temporary files used to quickly retrieve frequently used data within an application or game.

However, cache files frequently become corrupted, leading to a wide range of problems. If you want to fix this mistake, you should delete the Windows cache.

Navigate to the specified folder in your Windows machine:


However, if the Origin cache files are not visible in the specified places, you can unhide them as follows:

  1. Type “Folder” into the Cortana search box and press the Enter key to access this feature.
  2. To change how you see files in File Explorer, choose the View option in the menu that appears.
  3. Find the option to Show hidden files, folders, and drives, and check the box next to it.
  4. To save your changes, click Apply and then OK.

Try starting up The Sims 4 once more, and if the issue still persists, move on to the next possible solution.

Method 4: Taking Out All The Sims 4 Mods And Custom Content

Any Sims 4 player who has downloaded and installed a custom content pack can benefit from this patch. Mods are frequently used by gamers to enhance their games. After being installed, the mods alter the game’s behaviour and replace the default options and features.

Since the mods are made by players rather than the game’s creators, there have been reports of Sims 4 errors and problems when utilising them.

To return to the original loading screen in The Sims 4, it is recommended that any add-ons be deleted. For help getting started, read on.

  1. Select the directory where The Sims 4 was put in.
  2. Then, move over to Electronic Arts > Sims 4 > Mods.
  3. Then, you can launch the game after copying the mods folder from that location and pasting it into the game’s main folder on your desktop.
  4. Launch the game and, if you can, copy a mod from the desktop folder and paste it into the new mods folder Sim 4 has generated.
  5. The next step is to launch The Sims 4 and check that it loads all of its required files and runs well.
  6. If you’re having trouble running the game, try pasting each mod into the mods folder one at a time and restarting the game to see if any of them cause an issue.
  7. Additionally, once the error message begins to appear, the offending add-on should be removed.