The Wacom tablet is a popular tool among artists and designers for its precision and pressure sensitivity. However, users may encounter an error message stating “A Supported Tablet Was Not Found on the System” when trying to access the Wacom Tablet Properties or when their computer fails to detect the tablet.

In this detailed article, we will explore the causes behind this error, discuss why Wacom may not recognize your tablet, and provide troubleshooting tips to help resolve the issue.

Wacom Tablet Properties A Supported Tablet Was Not Found on the System


“A Supported Tablet Was Not Found on the System” Error

The error message “A Supported Tablet Was Not Found on the System” typically appears when the computer fails to recognize or communicate with the connected Wacom tablet. This can be caused by various factors, including:

  1. Outdated Drivers: Outdated or incompatible drivers can prevent your computer from recognizing the Wacom tablet properly. This can lead to the error message when trying to access the Wacom Tablet Properties.
  2. Connection Issues: A loose or faulty connection between the Wacom tablet and your computer can cause the tablet to go unrecognized. This can be due to a loose USB cable, a damaged port, or an issue with the tablet’s power supply.
  3. Driver Conflicts: Conflicts with other installed drivers or software on your computer can interfere with the proper functioning of the Wacom tablet and result in the error message.
  4. System Compatibility: Some Wacom tablets may not be compatible with certain operating systems or computer configurations, leading to compatibility issues and the error message.

Troubleshooting Tips to Resolve Wacom Tablet Recognition Issues

To address the issue of Wacom tablet recognition and resolve the “A Supported Tablet Was Not Found on the System” error, try the following troubleshooting tips:

  1. Install or Update Drivers: Visit the Wacom website and download the latest drivers for your specific Wacom tablet model. Install the drivers on your computer and restart it to ensure proper installation.
  2. Check Connection: Ensure that the USB cable connecting the Wacom tablet to your computer is securely plugged in at both ends. If using an external power source, check that it is properly connected. Try using a different USB port or cable to rule out any connection-related issues.
  3. Restart Wacom Services: Restart the Wacom services on your computer to refresh the connection. Open the “Services” application (search for “Services” in the Start menu), locate the Wacom services (e.g., “Wacom Professional Service” or “TabletServiceWacom”), right-click on them, and select “Restart.”
  4. Uninstall Conflicting Software: Uninstall any other tablet or pen-related software that may be conflicting with the Wacom tablet. These programs can interfere with the proper functioning of the tablet and cause recognition issues.
  5. Disable Windows Ink: Disable Windows Ink or Windows Ink Workspace, as it may conflict with the Wacom tablet’s functionality. To do this, right-click on the Windows Start menu, select “Settings,” go to “Devices,” click “Pen & Windows Ink,” and toggle off the “Use Windows Ink” option.
  6. Update Operating System: Ensure that your computer’s operating system is up to date. Install any available updates, as they may include bug fixes and improvements that can help resolve compatibility issues.
  7. Try Another Computer: If possible, test the Wacom tablet on another computer to determine if the issue persists. This can help identify if the problem lies with the tablet itself or your computer’s configuration.
  8. Contact Wacom Support: If the above steps do not resolve the issue, it is advisable to reach out to Wacom’s customer support for further assistance. They can provide specific troubleshooting steps based on your tablet model and help resolve any underlying issues.

In conclusion

Encountering the “A Supported Tablet Was Not Found on the System” error message or having your computer fail to recognize your Wacom tablet can be frustrating.

By following the troubleshooting tips outlined above, including installing or updating drivers, checking connections, restarting Wacom services, uninstalling conflicting software, disabling Windows Ink, updating the operating system, and seeking support from Wacom if needed, you can work towards resolving the issue and restoring proper recognition of your Wacom tablet.