WYZE cameras offer high-quality surveillance at an affordable price, making them a popular choice for home security. However, like any piece of technology, users may encounter challenges.
Some common issues include the WYZE camera getting stuck on the “Ready to Connect” message or not saying “Ready to Connect” at all.
In this detailed, SEO-optimized guide, we’ll explore the causes and solutions for these problems, including instructions for a factory reset.
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WYZE Camera Stuck on “Ready to Connect”
When your WYZE camera is stuck on the “Ready to Connect” message, it could be due to several reasons:
- Weak Wi-Fi signal: If the Wi-Fi signal is weak where the camera is located, it may struggle to connect.
- Incorrect Wi-Fi credentials: The camera may fail to connect if the Wi-Fi credentials entered are incorrect.
- Network compatibility: WYZE cameras are only compatible with 2.4 GHz Wi-Fi networks. If you’re trying to connect to a 5 GHz network, the camera will not establish a connection.
To troubleshoot, you can:
- Move your camera closer to the router to strengthen the Wi-Fi signal.
- Double-check your Wi-Fi credentials to ensure you’ve entered the correct network name and password.
- Ensure your network is set to 2.4 GHz. If your router broadcasts both 2.4 GHz and 5 GHz networks, make sure you’re connecting to the right one.
WYZE Camera Not Saying “Ready to Connect”
If your WYZE camera is not saying “Ready to Connect”, the camera might not be in setup mode, which is necessary for it to connect to your network. To resolve this:
- Press and hold the setup button: You’ll find this button on the bottom of the camera. Hold it for about five seconds until you hear the camera say “Ready to Connect.”
- Check the volume on your camera: If you can’t hear the “Ready to Connect” message, the volume on the camera might be turned down or off. Adjust the volume using the WYZE app.
- Reset your camera: If all else fails, you might need to reset your camera.
How to Factory Reset Your WYZE Camera
Performing a factory reset can resolve persistent connectivity issues. Follow these steps:
- Press and hold the setup button located on the bottom of the camera.
- Keep holding the button for 10-20 seconds until you see the light on the front of the camera start to flash.
- Wait for the camera to reboot. After the reset, the camera will reboot itself.
Remember, a factory reset will clear all settings from your WYZE camera, including Wi-Fi details and paired devices. You’ll need to set up your camera again using the WYZE app.
Conclusion:
While it can be frustrating when your WYZE camera is stuck on “Ready to Connect” or fails to voice the “Ready to Connect” prompt, these issues are typically easy to resolve.
Checking your Wi-Fi signal and credentials, ensuring you’re on a 2.4 GHz network, and properly initiating setup mode can help get your camera online.
If you’re still having trouble, a factory reset might be necessary. As always, if these solutions don’t resolve your problem, reach out to WYZE’s customer support for further assistance.