If you are a WYZE camera user who has experienced the dreaded “Error Code 90” and found your camera seemingly offline, you may be feeling a little confused or frustrated.

This article will shed light on what the WYZE Error Code 90 is, its common causes, effective methods to fix it, how to troubleshoot when your camera is offline, and solutions for Windows users. We’ll also include insights from the knowledgeable Reddit community.

WYZE Error Code 90


What is WYZE Error Code 90?

WYZE Error Code 90 is a connection-related error that typically occurs when your WYZE Cam cannot communicate with the WYZE server. In other words, it’s an error code that essentially tells you that your camera is offline and cannot send video streams or receive commands.

This can lead to your WYZE Cam failing to perform its function, leaving your premises unmonitored.

Common Causes of WYZE Error Code 90

There are several reasons why your WYZE camera may throw an Error Code 90. Here are some of the most common causes:

  1. Weak Wi-Fi signal: WYZE cameras rely on a stable Wi-Fi connection to function properly. If the signal is weak or unstable, you may experience Error Code 90.
  2. Router or Modem issues: If your router or modem is experiencing problems or is configured incorrectly, it could prevent your WYZE Cam from connecting to the internet, triggering the error.
  3. Outdated firmware: Firmware updates can sometimes introduce new settings that the older firmware can’t support, leading to connection problems.
  4. Firewall or antivirus software: Sometimes, firewall settings or antivirus software can prevent your WYZE Cam from connecting to the server, causing Error Code 90.

Methods to Fix WYZE Error Code 90

If you’ve experienced WYZE Error Code 90, don’t worry. Here are some tried-and-tested solutions that can help you restore your WYZE Cam to its full working order:

  1. Check Your Wi-Fi Signal: Ensure that your WYZE camera is within the range of your Wi-Fi router. You can try to move it closer to your router or use a Wi-Fi range extender if needed.
  2. Reset Your Router or Modem: Power cycling your router or modem can solve many network-related issues. Simply unplug your router or modem, wait for about 30 seconds, and then plug it back in.
  3. Update Your Firmware: Make sure your WYZE Cam’s firmware is up-to-date. The WYZE app will notify you if there is a firmware update available.
  4. Check Firewall and Antivirus Settings: Adjust your firewall and antivirus settings to ensure that they are not blocking your WYZE Cam’s connection to the server.

When Your WYZE Camera is Offline

Sometimes, your WYZE Cam may show as offline in the WYZE app. This can occur due to similar issues that cause Error Code 90. The same solutions can apply: checking your Wi-Fi signal, resetting your router or modem, updating your firmware, or adjusting your firewall or antivirus settings.

WYZE Error Code 90 Fix for Windows Users

Windows users may experience WYZE Error Code 90 while using the WYZE app on a Windows device.

The causes and fixes are similar, with the addition of ensuring that your Windows device is connected to the internet and allowing the WYZE app through any Windows Firewall settings.

Wisdom From the Reddit Community

Reddit hosts a large and vibrant community of WYZE users, who share a wealth of knowledge and experience.

Some users have found that disabling the “Auto Network Switch” setting on their phones helped resolve the issue. Others have suggested setting a static IP for the WYZE camera on your router settings.


In conclusion, while WYZE Error Code 90 can be a nuisance, it’s usually easily resolved with a few simple steps. By understanding the error and its common causes, you can effectively troubleshoot and solve the problem, ensuring that your WYZE camera is always ready to keep your premises secure.

It is recommended to contact WYZE’s official customer support if the problem persists after following the steps outlined in this article.