Are you a new user of Optimum Online or considering subscribing to their services? If so, this detailed guide will help you understand the ins and outs of Optimum Online.

We’ll walk you through the sign-in process on different devices, explore the various internet plans, discuss their customer service, and reveal who owns Optimum Online.

Optimum Online Sign In


How to Sign in to Optimum Online

Signing in to your Optimum Online account allows you to manage your services, view your bills, upgrade your plan, and more.

On a Computer:

  1. Visit the Optimum Online website on your computer.
  2. Click on ‘Sign In’ located at the top right corner of the homepage.
  3. Enter your Optimum ID (or email) and your password.
  4. Click ‘Sign In.’

On a Phone:

  1. Download the Optimum app from the App Store (for iOS devices) or Google Play Store (for Android devices).
  2. Open the app and tap on ‘Sign In.’
  3. Enter your Optimum ID (or email) and your password.
  4. Tap ‘Sign In.’

If you’ve forgotten your Optimum ID or password, click on the ‘I forgot my Optimum ID’ or ‘I forgot my password’ link, respectively, and follow the prompts to retrieve or reset your information.

Optimum Online Internet Plans

Optimum Online offers a variety of internet plans to cater to different usage needs. The plans vary primarily in terms of speed, ranging from basic to ultra-fast options. Here’s a brief overview:

  • Optimum 300: Ideal for regular browsing, social media, and streaming, offering speeds up to 300 Mbps.
  • Optimum 500: A mid-tier plan suitable for multiple users, online gaming, and 4K streaming, with speeds up to 500 Mbps.
  • Optimum 1 Gig: Designed for heavy internet use, providing download speeds up to 940 Mbps.

Each plan includes access to Optimum’s WiFi hotspot network and a smart router.

Optimum Online Customer Service

Optimum Online prioritizes customer support, offering multiple channels for assistance:

  • Phone Support: Call their customer service line at 1-800-735-5379 for general inquiries or technical support.
  • Live Chat: Optimum’s website provides a live chat feature where you can connect with a support agent.
  • Social Media: You can reach out to Optimum on platforms like Twitter and Facebook for help.

Who Owns Optimum Online?

Optimum Online, also known as Optimum, is owned by Altice USA, one of the largest broadband communications and video services providers in the United States. Altice USA acquired Optimum, formerly a part of Cablevision, in 2016.

In conclusion

Optimum Online provides a variety of services to meet different internet usage needs. With easy sign-in processes across devices, diverse internet plans, comprehensive customer service, and a solid backing by Altice USA, Optimum Online strives to offer a reliable and user-friendly experience.

Whether you’re a current customer or planning to become one, understanding these facets can help you get the most out of your Optimum Online experience.